Hotel Management – Hotelaria Internacional

Excelente material aos que já atuam na área hoteleira e que pretendem migrar para áreas de genrenciamento em hotéis internacionais.

 a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests’ problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.